No Mail Audio Notifications

Same problem on my Macbook Pro M1 received yesterday and updated to 11.4. No banner and no sound even if notifications settings are correctly set from preferences.

For now, the only workaround is to change notification style settings from "banners" (that do not work properly) to "alerts" and then switch off and turn on again the mail notifications.

Notifications work fine on other apps (the issue is located only in the Mail App).

Another possible solution is to use another app until new updates will be released.

Found a solution to the incoming sound missing (at least it works on my MacBook Pro Big Sur 11.4). I created a Mail Preferences Rule that 'any' 'To' 'contains' '(my email address)' 'Play Sound' 'Incoming Messages Sound'.

I had the same issue and wanted to give my solution to what fixed it. This may not fix everyone but wanted to get it out there. I fixed my issue by going to System Preferences->Sounds->Sound Effect Tab->Play sound effects through: <Dropdown> make sure "MacBook Pro Speakers" are selected. I had something else selected and not sure how it got changed. How it helps someone out there.

I was also having this issue, with the sound notifications missing for mail in the notification centre. What fixed it for me was navigating via finder to '~/Library/Calendars' and deleting all the files there. This caused calendar, and mail to resync and mail started working with notifications and sounds.

Hope this helps.

I got mine to come back by turning off all mail banners (none) and then the sound came back. Could just be a coincidence but worth a try.

Hello Mozarti,

This does seem like unexpected behavior, and we'd like to help continue narrowing down what could be causing this to happen:

1. Please test for the same issue while in safe mode: How to use safe mode on your Mac
2. Here's how to check for any hard drive errors: Repair a storage device in Disk Utility on Mac

If you need more help, we recommend reaching out to Apple Support here: Get Support

Have a good one!

For me it doesn't work on one email message but does on 2 messages or more. In other words, if I get only one email, there is no sound notification. If I get 2 emails or more, the audio notification works just fine! Test it by sending yourself one email and then 2 emails. I'm running MacOS Big Sur 11.6

Same problem, but I may have found a workaround. I created a Rule that any incoming mail addressed to me would play a sound. Seems to be working.

I have had this problem on my M1 Mac mini. It turns out that Do Not Disturb was set to "always on". I switched that off - didn't pick another option, just clicked on "always on" in Control Center - and voilà! Now I get a lovely swooshing sound whenever I send an email.

Hi there Soundless Folks - okay, I've just got an update from Apple. Here's what they say:

"This issue is currently being looked into by the engineering team and should have a fix for

this soon. It is likely it will be fixed within the next couple updates."

Fingers crossed ...

There have been multiple posts by people having lost the sound of outgoing mail in the Apple mail app on the MacBook Air with the new M1 chip. I too was one of those and have read every "solution" out there, with no success. TODAY, BY ACCIDENT, I DISCOVERED THE PROBLEM, AT LEAST ON MY COMPUTER! Why have none of you Apple gurus figured this out? There was a small icon in my top-of-screen menu with a half moon. It is for "do not disturb". I did not put it there, nor did I activate it. Somehow, it was turn on to "do not disturb". When I finally got rid of it by deactivating it and then removing it from the menu bar, my outgoing mail sound came back, loud and clear!!

Hi OP here!

I think it actually might be a profile problem because I got a brand new mbp from work, did migration assistant, and it’s still the same. That rules out hardware.

I’m going to try to create a new account and see if it does the same thing.

For me setting notifications from 4:00 AM to 4:01 AM when I'm sound asleep, solved this glitch. As others have already reported this works for some but not everyone.

Same as everyone else here.. I get every incoming notification via my iCloud email address. But our Exchange Email account does not repsond properly and we get 1 in 100 too.. It is very important for us as a business to hear incoming emails. We've just updated our old Mac running an old OS 10.8 or something.. that worked.. every email we received a sound notification..

It can't be that hard to fix this.. It's obviously a problem.. lots of people reporting this issue and giving up and using Outlook. That's not an option for us.. As Tony rightly says... Hey Apple - Help!!