No Mail Audio Notifications

One thing that seems odd - the Notifications panel in in System Preferences has no "Sound" option for Mail, only "Badges" and "Banners". Is this perhaps the root cause of things here? Very curious that it was taken away in Big Sur.

Apple - no sound may sound trivial, but it really isn't. Can one of you guys join this discussion and either help us or tell us that this issue is going on your fix list? Thanks.

Thank you so much.

I thought the same thing. Now I just have to wait for the audio and notification problem to be fixed.

In the meantime I'll try to create a rule from the mail settings (I hope for a fix asap).

I'm a new user and I have yet to understand how the macOS works and how it behaves.

I have the same issue and I think it's a bug as well. For one second my sounds "magically" started working since the update. Now, they have magically stopped. Waiting for an update Apple.

I think it is probably a bug of macOS. I hope for a fix asap. In any case, I see that there are many people experiencing this particular problem. Have you tried other mail apps?

Hello : I Found a circumvention that is : turn on DND for 3 minutes all days at same hour .

With that all sounds work OK

Regards

Hi - I have the same issue with Mail. I've tried all the options above. I've also tried increasing the output volume to max in Sounds/Sound Effects (a suggestion made in another post) and tried various permutations in Mail Preferences. Currently I'm set to: "New messages sound = New Messages Sound" and "Play sounds for other mail actions" is ticked. I'm on Big Sur 11.2.1 and this is happening on a brand new Macbook Air M1

Then you're doing better than me! I have zero sound 100% of the time on Mail! I've looked pretty much everywhere I can for a fix but nothing has helped. And it's clear this is quite a common experience. Hey Apple - help!!!

Thank goodness for that. I was getting no notifications apart from the badge for my Exchange account, but iCloud and Gmail were fine. I had forgotten why I stopped using Mail and started using Spark, but would rather use Mail app on the desktop.

(M1 Mac Mini).

Hi Sopranik - just a small word of possible reassurance. I had no sounds on Mac Mail on either of my Macbooks running Big Sur. But they have both since begun to play all sounds on Mail. It seems to take about three weeks and then the bug sorts itself out (I've no idea why as this wasn't related to any Big Sur update!!) Anyway I do hope that's what happens for you.

Thanks for your quick answer. I hope so too.

I have another question: is it normal that I receive emails only when the app is open or running in the background (the app shows a little dot under the dock icon)?

When I quit from mail (no little dot shown under the dock), I no longer receive any notification until I re-open the app.

Enough already Apple folks. I too have this issue. It is June 25th! All of a sudden no outgoing mail sounds and I have tried ALL suggestions. All of a sudden it stopped. My OS is always up to date and my MacBook Air is brand new with the new M1 chip. Fix it already or provide a new solution to those of us who have this issue. It's a small thing, but important.

Brand new iMac M1 running Big Sur 11.4. Transferred using Time Machine. Beloved "swoosh" stopped working on the MacBook Pro and I guess the problem was transferred along with everything else. So, as of July 9, 2021, it's still not working.

I can confirm that I have the exact same issue on a MacBook Pro 2020 with Apple M1 Chip and macOS Big Sur Version 11.4 (20F71). Neither sound nor notification of any kind for incoming mails, while notifications for all other applications seem to work just fine. Very annoying.