Apple Watch Series 5 (stainless steel) Will Not Read Heart Rate At Start Of Workout

Hello,


Every time my wife starts a workout on her apple watch series 5 stainless steel it takes about 5-6 mins before the HR monitor finally kicks in and starts giving a reading.


Not sure what I can do to troubleshoot this. I've tried resetting the watch, I've tried restoring it from factory default, I've made sure that all the settings are setup correctly.


Watch is on latest OS as well.


Thanks


Posted on Dec 16, 2020 11:28 AM

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Apple Watch Series 5 (stainless steel) Will Not Read Heart Rate At Start Of Workout

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