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User profile for user: knia18
knia18 Author
User level: Level 1
4 points

my phone won't shut off and I cant open apps

my phone won't shut off and I cant open apps

iPhone XR, iOS 14

Posted on Dec 16, 2020 4:03 PM

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Question marked as Top-ranking reply
User profile for user: Chris0107
Chris0107
User level: Level 9
51,929 points

Posted on Dec 16, 2020 4:05 PM

try a force restart

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


see if anything in here helps

About iOS performance on your iPhone, iPad, or iPod touch - Apple Support

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my phone won't shut off and I cant open apps

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