iCloud email stuck on "loading"

My iCloud email account is stuck on "loading". I cannot get it to quit. Also the unread mail count is incorrect on my devices.


iPhone 8

Posted on Dec 16, 2020 3:57 PM

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9 replies

Dec 31, 2020 9:38 AM in response to aunkst

Here's what worked for me: Settings > General > iPhone Storage. This is where you probably see the spinning icon. Scroll down and look at each of the apps visible below. Find any that show a spinning icon. Remember them, then delete them. Power the phone off and re-start. The storage should no longer be stuck (although mine took a minute or two to update). If all is good, re-install the app(s) you had to delete. Good luck.

Dec 17, 2020 3:31 PM in response to zinacef

On that device: email works (is current with iCloud mail) but the number of Unread emails is 10 more than actual. If I open all mail in my inbox, the red badge on the main page stays at 10. My iCloud mail: shows the 10+ unread also. But that page also has the blinking "loading" box flashing continuously. It's been that way for over 2 days now.

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iCloud email stuck on "loading"

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