Problem to mount drive after update do macOS 11.1

Hello,

Anyone knows what the error -119930868 means?


Could not mount “disk2s2”. (com.apple.DiskManagement.disenter error -119930868.)



I was using Gemini 2 to analyze duplicated files, connected to Google Photos Backup and also MS OneDrive.

MacBook Pro 13″, macOS 10.13

Posted on Dec 17, 2020 11:30 AM

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3 replies

Dec 21, 2020 11:43 AM in response to SnickZ.

Hello SnikZ,


I tried to do that in safe mode and also using a test user account and I had the same behavior.

I also made a clean install of macOS Big Sur on my Mac to test if there was a problem on the macOS and the behavior persisted.


I recovered all the data from a recovery tool and after I formatted the external drive it was working.


Before the problem on the external drive, I put the Mac to restart and when it started the restart the Mac presented me the following screen:


I had to turn off the Mac by pressing the power button for few seconds.

After it happened the Mac tried to boot but restarted again. And only after all this it turned on again.


Now I'm pretty sure that some problem on the macOS cause this but as I reinstalled I don't have the logs to get in a deeper analysis.


I just would like to know what's this message means to think what could cause the problem.

Dec 20, 2020 1:01 PM in response to GPinzegher

Hello GPinzegher,


Thank you for posting in Apple Support Communities.


We’re here to lend a hand and see if we can’t get everything working again.


The screenshot was helpful. But have you tried starting up in safe mode? If not, are you able to give that step a try? If needed, see Start up your Mac in safe mode.


What about trying to get the drive to mount in a test user account? See Set up users, guests, and groups on Mac if needed.


Let us know how it goes.

Have a great day!

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Problem to mount drive after update do macOS 11.1

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