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Apple watch OS 7.2 update hand wash app

After installation of the OS7.2 the hand wash app does not signal with a sound (chime) and haptic feedback that the 20 seconds are reached as it did before. It just shows a black screen and on it in small letters ‘prima’ (Dutch for ‘Well done’). I did try a hard reset without results. There doesn’t seem to be any control available to these feedback signals. Is it a bug?

I have Apple watch 5.

Apple Watch

Posted on Dec 17, 2020 12:39 PM

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Question marked as Best reply

Posted on Dec 20, 2020 1:46 PM

Hello GerardMcek.


Welcome to Apple Support Communities. We understand that your Apple Watch doesn’t provide haptic feedback when using the handwashing app. We’re happy to help.


Please try the steps here: Wash your hands with Apple Watch Series 4 or later - Apple Support


Let us know if you have further questions.


Take care.

3 replies
Question marked as Best reply

Dec 20, 2020 1:46 PM in response to GerardMcek

Hello GerardMcek.


Welcome to Apple Support Communities. We understand that your Apple Watch doesn’t provide haptic feedback when using the handwashing app. We’re happy to help.


Please try the steps here: Wash your hands with Apple Watch Series 4 or later - Apple Support


Let us know if you have further questions.


Take care.

Apple watch OS 7.2 update hand wash app

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