You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
My phone is up to date, both apps are up to date. I have reset network settings, all settings, my entire phone, deleted and reinstalled the apps, basically everything. Still can’t login. I get the same login error. Please help. I’ve reported it to Facebook multiple times. It’s been almost a week and still can’t login.
iPhone 11 Pro Max, iOS 14
It wasn’t the app in my case. I was able to log in on other people’s phones just fine. It was my iCloud account itself. I just fixed it last night on my own after talking to everyone possible for help. I factory reset my phone. When logging back into my iPhone I chose not to restore from a previous backup on my iCloud account. That’s the only way it worked. Whenever I restored it from a backup, the apps still didn’t work for me. And I know it wasn’t the apps themselves because I had multiple apps not working and giving me error messages. So if you try that you’ll be okay. Just back up EVERYTHING to your iCloud. And make sure you know all your passwords. I use the keychain feature through apple so it saves my passwords for me. But all I did was back up all my things to iCloud. Wiped the phone and then chose not to restore. But once you do that you’ll still have everything you’ll just have to redownload all your apps, log in, and rearrange them however you had them. I hope that made sense and can help you!
It wasn’t the app in my case. I was able to log in on other people’s phones just fine. It was my iCloud account itself. I just fixed it last night on my own after talking to everyone possible for help. I factory reset my phone. When logging back into my iPhone I chose not to restore from a previous backup on my iCloud account. That’s the only way it worked. Whenever I restored it from a backup, the apps still didn’t work for me. And I know it wasn’t the apps themselves because I had multiple apps not working and giving me error messages. So if you try that you’ll be okay. Just back up EVERYTHING to your iCloud. And make sure you know all your passwords. I use the keychain feature through apple so it saves my passwords for me. But all I did was back up all my things to iCloud. Wiped the phone and then chose not to restore. But once you do that you’ll still have everything you’ll just have to redownload all your apps, log in, and rearrange them however you had them. I hope that made sense and can help you!
Pls if u have nothin to say then don’t reply cuz it ain’t helpful ! I have the same problem but only with messenger, I can’t login to any of my accounts and I can login from the browser or from the app, he said he asked facebook for help but nothing worked, so it’s a problem with the app itself, wish the problem will be fixed in the next update.
Thank u so much, for my case I only have this problem with the messenger app so it’s no big deal I won’t reset my phone cuz it’ll not be that helpful, happy to know that u found a solution that helped u tho^^
Unfortunately you might end up developing the issue with multiple apps like me as well. But I’d you haven’t already here’s some other things you can try.
reset your network setting
make sure the app and your device are up to date versions
uninstall and reinstall the app
and if those don’t work try resetting network and settings
You will need to contact Facebook Support for login issues with them. They determine your eligibility to login to their app, not Apple.
I didn’t say apple can. I’m asking for help because it’s not Facebook itself. I can log in using a browser. But the apps won’t let me. So it’s probably something with my phone itself.
The phone does not determine if you have the ability to log into Facebook. If you cannot log into the app, then you need to find out from Facebook why you can't.
I will for sure ( tried some of these and I’m gonna try the rest 👌🏻)
Btw i tried resetting the network settings, but it didn’t work, so it gave me an idea, I used a VPN and it worked ! Anyhow thanks
Can’t log in to Facebook app or messenger
