iPhone rings in silent mode

Hello,

on my last device, the phone rang even on silent mode (silent switch turned on). I thought it was because an old iPhone 7. On my new device iPhone 12mini the same started just yesterday.

On 14.2.1 happened once o week. On 14.3 every second call.


Any recomendation?


Thank you

iPhone 12 mini, iOS 14

Posted on Dec 18, 2020 2:38 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 21, 2020 1:23 PM

Hello 002ace002,


Thank you for using Apple Support Communities.


We understand that your iPhone is ringing even though the sound is muted (silent switch turned on). We would recommend taking a look at the contacts that are ringing when they call. See if they are set as Emergency contacts for ringing and Text notifications.


Also check the Do Not Disturb settings to see if they are set to allow calls from some individuals or groups.


Set Do Not Disturb on iPhone - Apple Support


Best regards.

7 replies
Question marked as Top-ranking reply

Dec 21, 2020 1:23 PM in response to 002ace002

Hello 002ace002,


Thank you for using Apple Support Communities.


We understand that your iPhone is ringing even though the sound is muted (silent switch turned on). We would recommend taking a look at the contacts that are ringing when they call. See if they are set as Emergency contacts for ringing and Text notifications.


Also check the Do Not Disturb settings to see if they are set to allow calls from some individuals or groups.


Set Do Not Disturb on iPhone - Apple Support


Best regards.

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iPhone rings in silent mode

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