Hello,
on my last device, the phone rang even on silent mode (silent switch turned on). I thought it was because an old iPhone 7. On my new device iPhone 12mini the same started just yesterday.
On 14.2.1 happened once o week. On 14.3 every second call.
Any recomendation?
Thank you
iPhone 12 mini, iOS 14
Hello 002ace002,
Thank you for using Apple Support Communities.
We understand that your iPhone is ringing even though the sound is muted (silent switch turned on). We would recommend taking a look at the contacts that are ringing when they call. See if they are set as Emergency contacts for ringing and Text notifications.
Also check the Do Not Disturb settings to see if they are set to allow calls from some individuals or groups.
Set Do Not Disturb on iPhone - Apple Support
Best regards.
Hello 002ace002,
Thank you for using Apple Support Communities.
We understand that your iPhone is ringing even though the sound is muted (silent switch turned on). We would recommend taking a look at the contacts that are ringing when they call. See if they are set as Emergency contacts for ringing and Text notifications.
Also check the Do Not Disturb settings to see if they are set to allow calls from some individuals or groups.
Set Do Not Disturb on iPhone - Apple Support
Best regards.
002ace002,
Thank you for this information. We would next recommend unpairing and erasing the Apple Watch and then pairing it again. This will ewaroe your Apple Watch to factory settings and this article will guide you through the process:
Unpair and erase your Apple Watch - Apple Support
Cheers.
Hi, than you for advice but the calls are comming from different numbers. It started when my watch dies so I put silent mode off. When the watch was charged again I have switched silent mode on and from that time it started. Now it is around 50/50 to ring in silent mode....
Thank you for the hint. I will try
Hi,
it looks like your idea was correct and there is no more ring in silent mode. Wonderful and thank you :-)
Too bad Apple did not fix this instead adding 1mil emojis over and over...
Thank you
Me too. Allows ringtone even in silent mode. Very annoying and disheartening. Plus apple check this bug
Still not help. It’s erratic. Very disappointed
iPhone rings in silent mode
