Having recently bought a new desktop with Catalina installed I motored that an app I have not seen before needed updating but could not until I updated the OS to Big Sur .This I did but despite having the Password icon it does not respond Instead I get "Enter the key to access PasswordsApp and press Enter " How do I do that ? I am confused. Pressing enter does nothing any more than clicking on the icon does. Could someone explain please ?
iMac 21.5″, macOS 11.1
Hey angloargie,
Thank you for posting in the Apple Support Communities. It sounds like you're getting this prompt from a third-party password manager app, correct? If so, is this an app you installed or or did you purchase a previously owned Mac?
We want to clarify, as what you're describing sounds like an issue that is related to a third-party app
Please let us know, and we'll do our best to help.
Cheers!
I think you are probably right. I know I once subscribed to to such an app although it's some time ago and forgot I had done so?Maybe I should delete it
Thanks you I have now removed the app
Password app does not respond
