iTunes Music Loses Equalizer-Sound After Pressing Pause/Play

MacBook Pro/Big Sur


iTunes music sounds muffled after pressing pause, then playing again. This happens regardless of the eq setting that's applied to the entire library.


Is anyone else experiencing this?

MacBook Pro 15″, macOS 10.15

Posted on Dec 18, 2020 1:10 PM

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1 reply

Dec 21, 2020 8:41 AM in response to jedrogers

Hey there jedrogers,


We understand your music does not sound as expected after pausing a song then playing it again within the Music app. We'll be happy to help.


To begin, we'd recommend double-checking the steps you're using to adjust the equalizer. Check those out here: Adjust the sound quality in Music on Mac


If it's still happening, let's start your Mac in safe mode, test the issue, then reboot and test again. Use these steps: How to use safe mode on your Mac


The last step would be to create a test user account and see if the issue happens there. Create the user with these steps: Set up users, guests, and groups on Mac


And if you still experience issues, reach out to Apple Support directly and they can assist further. Contact them here: Get Support


We hope this helps. Cheers!

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iTunes Music Loses Equalizer-Sound After Pressing Pause/Play

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