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I am trying to set up my new iPhone 11. IOS update done and I have to enter my Apple ID to continue. I have entered and nothing happens. I even tried to change my password and same result.

I am trying to set up my iPhone 11. IOS update done and I have to enter my Apple ID to continue. I have entered it numerous times and it just sits there. I cannot use the back arrow to get back to settings. The continue link doesn't work

iPhone 11

Posted on Dec 18, 2020 2:36 PM

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Question marked as Top-ranking reply

Posted on Dec 18, 2020 6:38 PM

Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.    

1 reply
Question marked as Top-ranking reply

Dec 18, 2020 6:38 PM in response to Panama2018

Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.    

I am trying to set up my new iPhone 11. IOS update done and I have to enter my Apple ID to continue. I have entered and nothing happens. I even tried to change my password and same result.

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