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apple music on ios 14.3 keeps crashing on iPhone 8

it crashes whenever i open an animated playlist or album. I tried to reopen the app but nothing happened

Posted on Dec 18, 2020 9:17 PM

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Question marked as Top-ranking reply

Posted on Dec 27, 2020 8:23 AM

Hey Rice,

I also had this issue with my iPhone 8 Plus recently. After hours of chats and calls with Apple Support and some research, I discovered a temporary fix for this issue: changing your iPhone language to English.

If your iPhone language is already set on English, then I can't help you with this one and suggest you contact Apple Support.

Meanwhile, I also reported the issue using the Feedback Assistant so perhaps this will be fixed with a server-side refresh from Apple Music or with a new update for iOS.

Wishing you all the best and happy holidays!


5 replies
Question marked as Top-ranking reply

Dec 27, 2020 8:23 AM in response to xRiceFarmer

Hey Rice,

I also had this issue with my iPhone 8 Plus recently. After hours of chats and calls with Apple Support and some research, I discovered a temporary fix for this issue: changing your iPhone language to English.

If your iPhone language is already set on English, then I can't help you with this one and suggest you contact Apple Support.

Meanwhile, I also reported the issue using the Feedback Assistant so perhaps this will be fixed with a server-side refresh from Apple Music or with a new update for iOS.

Wishing you all the best and happy holidays!


Dec 20, 2020 9:06 PM in response to xRiceFarmer

My IPhone Pro Max 12 also keep crashing. It just happened at random irrespective of the apps. The symptoms are it just unresponsive and screen turned black. It refreshed and show the main screen. But when open the app, It won’t function but need to restart the phone. I’m not sure if it is my phone or the IOS 14.3 has bugs. Anyone can share and help?

apple music on ios 14.3 keeps crashing on iPhone 8

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