Identity theft leaving me unable to access my Apple Card account

My identity was recently stolen or compromised and all of my cards erased from my wallet. I was forced to create a new Apple ID and have lost almost everything my iPhone harbored. I don’t even know when my next payment is due as it will only allow me to “apply” for the card even though I already have a balance on one. Help?

Posted on Dec 18, 2020 11:28 PM

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4 replies

askbarnabas

Level 10

104,220 points

Dec 23, 2020 10:34 AM in response to BeeNickles

Call Goldman Sachs at 1-877-255-5923

celliott147

Level 6

12,582 points

Dec 19, 2020 8:23 AM in response to BeeNickles

https://support.apple.com/apple-card

BeeNickles Author

Level 1

8 points

Dec 23, 2020 10:39 AM in response to askbarnabas

Thank you for the replies guys but I tried both of those options and neither were able to help me. If I don’t have access to my original iCloud account with my credit card was hooked up to and I no longer have access to any of the visual benefits of the card I can still call into Goldman’s and make payments on it though which that’s great.

askbarnabas

Level 10

104,220 points

Dec 23, 2020 1:39 PM in response to BeeNickles

Pay off that card then have them close the account then you can reapply with the new Apple ID and everything should be okay.

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Identity theft leaving me unable to access my Apple Card account