I would be grateful if someone could help me find out why this pdf shows correctly in Safari but not in Firefox or Chrome. (The result is that iPhone users can see all the pictures but Android users only see the 2nd picture.)
I made the pdf using PDFpen Pro.
TIA
MacBook Pro 15″, macOS 10.15
Peter Blackburn wrote:
I would be grateful if someone could help me find out why this pdf shows correctly in Safari but not in Firefox or Chrome. (The result is that iPhone users can see all the pictures but Android users only see the 2nd picture.)
I made the pdf using PDFpen Pro.
TIA
Thirdparty software—this would be a great question for PDFpen Pro Support
PDFpenPro Support - Edit PDF Documents | Smile
Try renaming and deleting the underscore
Right.... I'm curious why browsers would not treat the pdf the same. I've never experienced this before.
Just googled "generic pdf extension", but nothing for that exact phrase. Please could you explain?
Thanks
I have discovered why this happened.
The original file was made in PDFpen in 2013, an earlier version obviously.. Since then, several upgrades later including the Pro version, I simply added page numbers to the file and saved it.
It's still a mystery why browsers other than Safari show it differently, however. One for experts to ponder.
Thanks very much for the replies.
Hard to say since we can't see/test any.
It does not make any difference. I tried force reloading in case the page was still in the cache.
(Interesting that the filename should affect how the browser interprets it).
Thanks for replying.
Yes, I changed the name as suggested in an earlier post.
On Big Sur 11.1, using Safari 14.0.2, or Firefox 84.0, the link that you provide results in the doteasy hosting service posting an error panel at the following URL https://templates.doteasy.com/ErrorPages/error404/ . Don't even get to see the PDF as the redirection to the preceding link occurs immediately.
...and I have also sent them the query. I expect they will come up with an answer, which I will post here. I thought this might be a useful topic. I only realized the problem when someone could only see the 2nd picture.
Thanks
There it is. :)
I can only confirm your results. I don't know why it only opens in Safari.
Keith Doherty3 wrote:
Try renaming and deleting the underscore
I take it you didn't try that before posting.
When you try to open in another browser it parses for Web page NOT a pdf. You need to save as a generic pdf extension .
FWIW, Peter apparently removed the file.
Why does this pdf show in Safari but not in other browsers?
