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When I click on the ECG app on my iphone4, I get the message "To set up the ECG, openthe Health app on your Iphone." When I do that, I get no message to set up the ECG app. I tried to re-install the ECG app, but it won't let me click on it.

I used to be able to take an ECG with my apple watch 4. Now it wants me to set it up but I follow the instructions and get nowhere. When I try to re-install the ECG app, it won't let me click on it.


Windows, Windows 6

Posted on Dec 19, 2020 5:17 AM

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Question marked as Top-ranking reply

Posted on Dec 19, 2020 5:49 AM

Try this;

On your phone go to: Settings/General/Reset/Reset All Settings.

This will erase your settings (without losing any data) and will allow you to re-setup the health app and re-enable the ecg app.

2 replies
Question marked as Top-ranking reply

Dec 19, 2020 5:49 AM in response to patrauch

Try this;

On your phone go to: Settings/General/Reset/Reset All Settings.

This will erase your settings (without losing any data) and will allow you to re-setup the health app and re-enable the ecg app.

When I click on the ECG app on my iphone4, I get the message "To set up the ECG, openthe Health app on your Iphone." When I do that, I get no message to set up the ECG app. I tried to re-install the ECG app, but it won't let me click on it.

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