Regarding reseting iphone se 1st generation, I followed the steps mentioned, but cannot restore the phone because I receive a message telling me there are updates has to be inastalled prior to restoring. where to get these updates while the phone is not restored
iPhone SE
Hello mahmud103,
Welcome to the Apple Support Communities. From your message it sounds like you are receiving a message that there are updates which need to be installed prior to restoring your iPhone using your computer.
If this is correct, the message may be in relation to your computer. To be sure, please provide us with the following information:
1 - Are you using a Mac or a Windows PC?
2 - If you're using a Mac, which macOS version number is your computer running? You can find this information by going to the Apple menu (top left corner of the screen) > About This Mac.
3 - What is the complete error message that you're seeing? If it is appearing while your iPhone is connected, see if there is a link for "More Info" or to update now.
Let us know what happens.
All the best.
restoring iphone se 1st generation
