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iPhone 11 is showing 3G instead of 4G

I have a new iPhone 11 and voice and data is set to 4G but it is showing 3G at the top of the phone?... tried resetting network settings, a new SIM card, force reboot... updated to iOS 14.3 - none seem to work (4G was working fine on my iPhone 8) any ideas ?



[Re-Titled by Moderator]


Posted on Dec 19, 2020 11:34 AM

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Question marked as Top-ranking reply

Posted on Dec 19, 2020 11:38 AM

Hi there,


Thanks for reaching out to the Apple Community Support Forums!


This usually means that you do not have a 4G connection in your current location. However, if you were getting 4G in that location on your previous iPhone I suggest you contact you Carrier as the problem is most likely on their end.


I hope this helps!

1 reply
Question marked as Top-ranking reply

Dec 19, 2020 11:38 AM in response to Sanderson1967

Hi there,


Thanks for reaching out to the Apple Community Support Forums!


This usually means that you do not have a 4G connection in your current location. However, if you were getting 4G in that location on your previous iPhone I suggest you contact you Carrier as the problem is most likely on their end.


I hope this helps!

iPhone 11 is showing 3G instead of 4G

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