My playlists have disappeared on apple music

All the music on my Apple Music’s playlists have disappeared, the lists’ names are there but there’s no music inside. What has happened?


Posted on Dec 19, 2020 6:31 PM

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Question marked as Top-ranking reply

Posted on Dec 22, 2020 9:24 AM

Hello, angus298!


Thanks for reaching out to the Apple Support Communities! It sounds like you have music missing but your playlists still show on your device. Since you're an Apple Music subscriber, you may need to check out this article If songs are missing from your music library after you turn on Sync Library:


"If a song is missing

Make sure that all of your devices have Sync Library turned on, and signed in with the same Apple ID.

If you’re still missing a song that you added from the Apple Music catalog, then the song might have been removed from Apple Music or is available under a different file name. Try searching Apple Music for the song, then add it to your library.


Turn Sync Library off, then turn it back on

You might be able to fix your issue by turning Sync Library off for all of your devices, then turning it back on again. Learn how.


Still need help?

If you still need help with Sync Library, contact Apple Support."


Have a great day!

1 reply
Question marked as Top-ranking reply

Dec 22, 2020 9:24 AM in response to angus298

Hello, angus298!


Thanks for reaching out to the Apple Support Communities! It sounds like you have music missing but your playlists still show on your device. Since you're an Apple Music subscriber, you may need to check out this article If songs are missing from your music library after you turn on Sync Library:


"If a song is missing

Make sure that all of your devices have Sync Library turned on, and signed in with the same Apple ID.

If you’re still missing a song that you added from the Apple Music catalog, then the song might have been removed from Apple Music or is available under a different file name. Try searching Apple Music for the song, then add it to your library.


Turn Sync Library off, then turn it back on

You might be able to fix your issue by turning Sync Library off for all of your devices, then turning it back on again. Learn how.


Still need help?

If you still need help with Sync Library, contact Apple Support."


Have a great day!

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My playlists have disappeared on apple music

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