Random restarts on iphone 11

Is anyone having random restarts on iphone 11?I have recently started facing this and in 10 days it has happened 3 times. I checked the panic-full logs and the error message is “Could not reset queue”. This seems to me more like a software issue and not hardware.Since i’m not able to infer much from the logs,could anyone please check attached logs and explain the issue to me.

iPhone 11, iOS 14

Posted on Dec 19, 2020 10:25 PM

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3 replies

Dec 22, 2020 11:08 AM in response to ariz15

Hi ariz15,


Thanks for reaching out to Apple Support Communities. iPhone should perform reliably at all times, so we'd love to look into this with you.


Let's ensure we understand correctly to start. When your device restarts like this, does it typically show the Apple logo before starting back up? Or do you see some other behavior, such as a spinning wheel on screen?


Does it restart on its own, or do you have to manually power it back on?


Have you noticed if this issue seems to occur when using any specific app or apps? Are you typically using Low Power Mode when it happens?


We'll get to the bottom of this together.


Have a great day!

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Random restarts on iphone 11

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