The snapchat app says open on the app store but it won't open.

I deleted snapchat on my phone and wanted to reinstall it however when I go to the app store it says open however I do not have the app anywhere on my phone and when I press open it does nothing. I have gone to icloud storage and it says its still on my phone and I do delete the app from there and I still have the same problem. Can you please help? Thank you!

Posted on Dec 20, 2020 7:25 AM

Reply
1 reply

Dec 22, 2020 12:26 PM in response to katielovespandas123

Hello katielovespandas123,


We understand you need some assistance in accessing Snapchat on your iPhone, and we'd like to help point you in the right direction for a resolution. Get started by removing the app from your device as shown here: How to delete apps on your iPhone, iPad, and iPod touch


You can also find the app in your iPhone Storage tab and delete there: How to check the storage on your iPhone, iPad, and iPod touch


We hope this helps!


Take care.

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The snapchat app says open on the app store but it won't open.

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