Can't hear received calls on iPhone 12 Pro Max

Hi, I recently upgraded to 14.3 on my iPhone 12 max, when receiving calls I can’t hear the caller at all via the ear speaker or if you press the speaker button. If I hang up and ring them back there are no issues. Anyone have any suggestions?



[Re-Titled by Moderator]

Posted on Dec 20, 2020 10:30 AM

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Posted on Feb 28, 2021 9:36 PM

I have tried the following and one of them solved the problem - for the last 2 weeks it is working fine:

  1. Reset network settings (this did not help by its own - temporary solution)
  2. Remove all BT devices and add again when needed
  3. Turnoff VoLTE


I do not have 5G in my region yet. Therefore I do not see the option all together. The reason I am writing this is because some as written that this happens when 5G is turned on, but seems like it was not the case for me.


This is for sure either a GSM radio issue or an OS issue. Hopefully it is the latter and Apple pushes a patch for it.


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Can't hear received calls on iPhone 12 Pro Max

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