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MagSafe charger fails to charge after a few weeks. Tried it with and with out Apple's magsafe case. Did I waste my money on the charger?

MagSafe charger fails to charge after a few weeks. Tried it with and with out Apple's magsafe case. Did I waste my money on the charger?

iPhone 12 Pro, iOS 14

Posted on Dec 20, 2020 11:08 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 22, 2020 6:42 PM

Hello AndyJK,


Thank you for participating in the Apple Support Communities! We understand that your MagSafe charger is no longer charging your iPhone. You've come to the right place for help.


Let's start by ensuring that you're following the guidance found here:


How to use your MagSafe Charger with iPhone 12 models - Apple Support


Specifically, you'll want to connect the charger to a power adapter that's at least 20w or greater. The "Learn more" section provides additional suggestions to try.


If that doesn't work, do you have access to another device you can test this charger with? Does the iPhone charge with other wireless chargers? Is there any change after you restart the iPhone?


Cheers!

1 reply
Question marked as Top-ranking reply

Dec 22, 2020 6:42 PM in response to AndyJK

Hello AndyJK,


Thank you for participating in the Apple Support Communities! We understand that your MagSafe charger is no longer charging your iPhone. You've come to the right place for help.


Let's start by ensuring that you're following the guidance found here:


How to use your MagSafe Charger with iPhone 12 models - Apple Support


Specifically, you'll want to connect the charger to a power adapter that's at least 20w or greater. The "Learn more" section provides additional suggestions to try.


If that doesn't work, do you have access to another device you can test this charger with? Does the iPhone charge with other wireless chargers? Is there any change after you restart the iPhone?


Cheers!

MagSafe charger fails to charge after a few weeks. Tried it with and with out Apple's magsafe case. Did I waste my money on the charger?

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