All my music library items have cloud sign by them and will not
All of a sudden all my library music will not download to play on my iphone
iPhone 11, iOS 14
All of a sudden all my library music will not download to play on my iphone
iPhone 11, iOS 14
Hi there, Bugase!
Thanks for reaching out to the Apple Support Communities! It sounds like you're having an issue accessing your music on your iPhone. Based on the icon you're seeing, check out this article to Identify cloud status icons in your music library on your Mac or PC:
"![]()
Available for download
The song isn't downloaded to your device and can only be played when your device is connected to the Internet. To listen to the song offline, tap or click the Download icon
to download it to your device."
Once you've connected to internet and downloaded the music, check to see if you still have an issue accessing the list.
If you're having issues downloading, we recommend checking out this article with steps for How to force an app to close on your iPhone, iPad, or iPod touch and quit the Music app. Once it’s closed, Restart your iPhone and test to see if the issues are still going on.
Let us know the results and have a great day!
Hi there, Bugase!
Thanks for reaching out to the Apple Support Communities! It sounds like you're having an issue accessing your music on your iPhone. Based on the icon you're seeing, check out this article to Identify cloud status icons in your music library on your Mac or PC:
"![]()
Available for download
The song isn't downloaded to your device and can only be played when your device is connected to the Internet. To listen to the song offline, tap or click the Download icon
to download it to your device."
Once you've connected to internet and downloaded the music, check to see if you still have an issue accessing the list.
If you're having issues downloading, we recommend checking out this article with steps for How to force an app to close on your iPhone, iPad, or iPod touch and quit the Music app. Once it’s closed, Restart your iPhone and test to see if the issues are still going on.
Let us know the results and have a great day!
Bugase Said:
"All of a sudden all my library music will not download to play on my iPhone [...]I have more than 100GBs of cloud space unused"
-------
Some Thoughts:
I. Location Restrictions:
Items are only accessible in the location/region in which they were purchased. So, if you are in a different country, then they would be unavailable to you, when it comes to downloading.
II. Free up Storage:
Note that builtin storage is what it is - it cannot be upgraded. So, some Thoughts:
A. Try clearing "Other"
You storage is probably full because you have taken up as much as it can handle. So, try emptying "Other" storage.
Go Here for Help: How to Clear "Other" in your iPhone's Storage - Use Backup - User Tips
B. Clear Temporary Internet Files:
Go Here: Clear the History and Cookies from Safari on your iPhone, iPad, or iPod Touch - Apple Support
Thank you very much for the support. My problem is not fully solved. I am using iPhone 11 with iOS 14.3.
I get the below when I Lou Che Music.
I have more than 100GBs of cloud space unused
All my music library items have cloud sign by them and will not