Your payment method was declined

Im really getting ****** off. I keep getting "Your payment method was declined" when I try to purchase an e-mail voucher for a friend. I have spent 2.5 hours trying to solve this, I know how much my friend would appreciate it else I would tell apple to get fu$%ed since getting help does not seem possible. I have tried 2 different accounts. I just want to buy a freaking voucher or punch an apple employee. Anyone know what is going on?

Windows Vista

Posted on Jul 27, 2010 5:51 AM

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516 replies

Mar 31, 2014 9:28 PM in response to MatJ333

Hello everyone. Same problem for a week already. Finally decided to read a couple comments and try all the suggestions. I ended up calling my bank, telling them the problem. Their RESPONSE: Apple blocks credit cards, for our own security, so they can request it to unblock it again, since I called and requested it, and I'm the one using that account and that credit card. No fraud. So I have to wait 40/50 minutes untill trying again with my credit card. So, I hope it works!


Also, Im from South America, but maybe it works with your respective Banks.

Apr 13, 2014 1:12 AM in response to Kelle2000

Same issue too, started a week ago. trying to do free app updates and got this error, tried re-entering card details, restarted my ipod, changed my passwords aswell, still same error so gave up. What annoys me is 1. app updates shouldnt need my card information and also i realised i have $12 of store credit still. really annoyed coz now i cant buy any music either. at least im not the only one dealing with this!

Apr 18, 2014 12:46 PM in response to MatJ333

I have the same problem, I just bought an iPhone and started logging on it to download a free app, and that's what it said, but now when I log on to AppStore on my Macbook it says the same thing. I don't know why logging on to new devices would 'cause such compromising chaos, when all I wanted to do was download a free app. It's not even my bank or my account because I have used it a month ago with the same Apple ID and it worked, also with other payments as well, but it only happened when I tried logging on to my iPhone. How do I resolve this?

Apr 18, 2014 3:55 PM in response to KenMAB

KenMAB wrote:


Changing to another card is not a fix, you're just ignoring the problem. Plus I only have one card, and I maintain my balance really well, so it shouldn't be the cause of this.

I don't think I am ingnoring the problem, I do not have it - you do. I do think you are ignoring good advice, but hey it is your life/account/problem/card.

May 23, 2014 4:51 AM in response to Jayjr.97

It's happened to me a couple of times, nothing wrong with my card, but happens if I do an update while a purchase may still be processing.

I wait @ 24 hours and if still hasn't resolved itself, I find I have to go into iTunes Store via website NOT via any app on iPhone or ipad and if I reset my pay/ bank/card details it then clears .

Hope this helps

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