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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Windows Vista
My German credit card is not accepted with Apple. I owe a German credit card and cannot use it with Apple in Switzerland. credit cards are internationale accepted independent from currency. Apple does not accept my German card. Can I adjust anything on my Mac Air?
säckingen
You can only use a card issued by a Swiss bank with the Swiss store - only being able to use a card that was issued by a bank in the country is part of the validation that you have a billing address in the country
What's a redeem code
iTunes gift card - they are not available in all countries, and they are country-specific
whyyyyyyy
i have the same problem i cant make my purchased on my credit card and its told me that im declined
The card is registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you are (and therefore the country which is on your iTunes account) ? Do you have a different card that you could try ? Or are iTunes gift cards available in your country, if they are you might (if not a family organiser) be able to use them as your payment method
My German credit card is not accepted in Switzerland. I returned it to my bank in Germany. I have no Swiss credit card yet. But I possess iTunes points. There is now the problem that I cannot pay in Apple but only in iTunes.
Will wait until i have a Swiss card. Thanks for your effort.
Säckingen
Well I can under stand the debit card but. I have a 25.00 iTunes gift card worth of credit on the phone but it want allow me to u
Even with an iTunes gift card, if your payment information on file is not set to = None, then the information must match what is on your card's billing statement exactly. You also need to make sure that you have entered the current CVV code:
Pay an unpaid balance in the iTunes Store - Apple Support
Cheers,
GB
It's probably a server issue but as per usual Apple ignores it they ask you to contact them via email and your stuck waiting 48 hours sometimes with no reply at all. This started happening to me it's claiming I had a problem with a subscription auto renew even though it went through weeks earlier. Demand apple's attention on the matter go to the Apple Store if you have to. Even if your not a confrontational person. I had to demand help from Apple support twitter before they even sent me to a email page. The first time was the generic call or your out of luck page . The truth of the matter is Apple doesn't want to do any more than the minimally required in customer service.
Unless you are in a country that does not have online support, you do not have to contact them via email. You can go to: APPLE MAIN SUPPORT PAGE, answer the prompts, and then set up a callback. I have never had to wait 48 hours. If I set it up in the evening, I can usually get a callback by 10:00 the next morning.
That is what the online support, chat support, twitter support are all for - to support customers and their issues.
GB
Apples blowing it.
Do you have a question?
GB
My German credit card is not accepted in Switzerland. I returned it to my bank in Germany. I have no Swiss credit card yet. But I possess iTunes points. There is now the problem that I cannot pay in Apple but only in iTunes.
Will wait until i have a Swiss card. Thanks for your effort.
Säckingen
Your payment method was declined
