Uconnect with iPhone 12promax

Hi kathrynfromdayton,

Thanks for getting back to us with those additional details. Are you also able to replicate the issue when using the Apple Maps app with Uconnect? If it's occurring only with Google Maps, you'll want to contact the app developer for additional assistance with their app:

How to contact an app developer

If the behavior occurs with the Apple Maps app as well, try these steps next:

If you need help with CarPlay

We'll be waiting for your response. Cheers!

Hello kathrynfromdayton,

Welcome to Apple Support Communities. It looks like the Maps app on your iPhone doesn't have audio. We understand the importance of being able to hear turn by turn directions on your iPhone, so let's look into this concern together.

We've located this article that goes into detail about that:

Change audio settings for turn-by-turn directions in Maps on iPhone

We hope this information is useful. Kind regards.