You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Car map voice not working

the voice directions no longer work through my car speakers since I got the iPhone 12. It worked just fine before. How do I fix this?

iPhone 12, iOS 16

Posted on Jun 19, 2023 10:31 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 19, 2023 10:46 PM

If the Apple Maps voice directions are not working through your car speakers since you got the iPhone 12, there are a few troubleshooting steps you can try:


  1. Make sure that your iPhone's audio output is set to your car's speakers. Connect your iPhone to your car's audio system via Bluetooth or cable and ensure that the audio is set to output through the car's speakers. You can do this by going to "Settings" > "Bluetooth" and selecting your car's connection or by using the car's audio controls.
  2. Verify that the volume levels on your iPhone and car's audio system are properly adjusted. Increase the volume on both devices to ensure that the voice directions are audible. Also, check if there are any specific volume controls within the Apple Maps app itself and adjust them accordingly.
  3. Ensure that your iPhone is running the latest version of iOS. Go to "Settings" > "General" > "Software Update" to check for any available updates. Keeping your software up to date can address compatibility issues and potentially resolve the problem.
  4. If the issue persists, try unpairing and re-pairing your iPhone with your car's audio system. Remove the existing Bluetooth pairing between the devices and then establish a new connection. Refer to your car's user manual or contact the car manufacturer for specific instructions on how to do this. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car.
  5. Check if there are any CarPlay related Rectrictions set on the Screen Time. Go to Settings > Screen Time > Content & Privacy Restrictions. If Content & Privacy Restrictions is on, tap Allowed Apps, and make sure that CarPlay is enabled.
  6. Choose a feature in the link below to see if it's supported in your region. Maps. Standard; Satellite; Directions; Turn-by-Turn Navigation etc...iOS and iPadOS - Feature Availability - Apple


If none of these steps resolve the issue, it's recommended to contact Apple Support or reach out to your car's manufacturer for further assistance. They can provide additional troubleshooting steps or offer guidance specific to your iPhone model and car's audio system.

1 reply
Question marked as Top-ranking reply

Jun 19, 2023 10:46 PM in response to Toriwells

If the Apple Maps voice directions are not working through your car speakers since you got the iPhone 12, there are a few troubleshooting steps you can try:


  1. Make sure that your iPhone's audio output is set to your car's speakers. Connect your iPhone to your car's audio system via Bluetooth or cable and ensure that the audio is set to output through the car's speakers. You can do this by going to "Settings" > "Bluetooth" and selecting your car's connection or by using the car's audio controls.
  2. Verify that the volume levels on your iPhone and car's audio system are properly adjusted. Increase the volume on both devices to ensure that the voice directions are audible. Also, check if there are any specific volume controls within the Apple Maps app itself and adjust them accordingly.
  3. Ensure that your iPhone is running the latest version of iOS. Go to "Settings" > "General" > "Software Update" to check for any available updates. Keeping your software up to date can address compatibility issues and potentially resolve the problem.
  4. If the issue persists, try unpairing and re-pairing your iPhone with your car's audio system. Remove the existing Bluetooth pairing between the devices and then establish a new connection. Refer to your car's user manual or contact the car manufacturer for specific instructions on how to do this. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car.
  5. Check if there are any CarPlay related Rectrictions set on the Screen Time. Go to Settings > Screen Time > Content & Privacy Restrictions. If Content & Privacy Restrictions is on, tap Allowed Apps, and make sure that CarPlay is enabled.
  6. Choose a feature in the link below to see if it's supported in your region. Maps. Standard; Satellite; Directions; Turn-by-Turn Navigation etc...iOS and iPadOS - Feature Availability - Apple


If none of these steps resolve the issue, it's recommended to contact Apple Support or reach out to your car's manufacturer for further assistance. They can provide additional troubleshooting steps or offer guidance specific to your iPhone model and car's audio system.

Car map voice not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.