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New iphone 12 mini is locked, old passcode not working, won't recognize face ID. Tried restoring via Itunes but wont work. How do I get back into my phone....very frustrated.

How do I unlock my Iphone 12 mini, face ID didn't work today and passcode isn't working from old phone transfer. I've been on Itunes and did a restore but it didn't work.


iPhone 12 mini, iOS 14

Posted on Dec 21, 2020 11:29 AM

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Question marked as Top-ranking reply

Posted on Dec 21, 2020 11:33 AM

marcella00 wrote:

How do I unlock my Iphone 12 mini, face ID didn't work today and passcode isn't working from old phone transfer. I've been on Itunes and did a restore but it didn't work.

Recovery mode If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

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New iphone 12 mini is locked, old passcode not working, won't recognize face ID. Tried restoring via Itunes but wont work. How do I get back into my phone....very frustrated.

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