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Slow wifi after Big sur update

After updating to Big sur my wi-fi speeds are at about a third of what i'm used to. Right now i get something like 50-100mbit/s both ways on my macbook and 350-400mbit/s on my iphone that is right beside the computer. I'm on a 500mbit connection and I use the same 5ghz network on both devices. Before updating I got the same speeds on both devices.


I have tried everything from this guide: https://osxdaily.com/2020/11/23/how-fix-macos-big-sur-wifi-issues/


Any other ideas?



MacBook Pro 13″, macOS 11.1

Posted on Dec 21, 2020 1:02 PM

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Posted on Jan 11, 2021 10:54 AM

Hi! I'm glad I found this thread. I'm having exactly the same issue. Running macOS 11.1 (20C69) Wifi speeds are much slower (only one third or one half of the speed on all my other devices). But the strange thing is: It happens only after some time. Directly after reboot I get full speed of 500-600mbps. But then after 5 to 10 minutes I'm only getting about 150-250mbps. Then nothing can bring back the faster speeds.


Tried everything:

  • resetting PRAM/SMC
  • completely removed wifi adapter under network settings and added new one
  • removed wifi preferences
  • I'm not using any firewall/antivirus-software
  • changed wifi 5ghz channels, MTU size, CTR threshold
  • optimized all settings on my router
  • killed all background processes and unnecessarily running apps
  • disabled timemachine backup

Nothing is working. But all other apple devices in this house (two iPhone 11 Pro, iPad Pro and so on) get 500-600mbps very single speedtest. Just my mac doesn't get the full speed. And honestly this was by far the most expensive Apple product I've ever bought (2849€). So that's driving me crazy...


We need a fix for this problem!

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58 replies
Question marked as Top-ranking reply

Jan 11, 2021 10:54 AM in response to rushu25

Hi! I'm glad I found this thread. I'm having exactly the same issue. Running macOS 11.1 (20C69) Wifi speeds are much slower (only one third or one half of the speed on all my other devices). But the strange thing is: It happens only after some time. Directly after reboot I get full speed of 500-600mbps. But then after 5 to 10 minutes I'm only getting about 150-250mbps. Then nothing can bring back the faster speeds.


Tried everything:

  • resetting PRAM/SMC
  • completely removed wifi adapter under network settings and added new one
  • removed wifi preferences
  • I'm not using any firewall/antivirus-software
  • changed wifi 5ghz channels, MTU size, CTR threshold
  • optimized all settings on my router
  • killed all background processes and unnecessarily running apps
  • disabled timemachine backup

Nothing is working. But all other apple devices in this house (two iPhone 11 Pro, iPad Pro and so on) get 500-600mbps very single speedtest. Just my mac doesn't get the full speed. And honestly this was by far the most expensive Apple product I've ever bought (2849€). So that's driving me crazy...


We need a fix for this problem!

Apr 5, 2021 2:11 AM in response to FA-RO

Guys I think I may have found a solution for this problem.


  1. Turn off bluetooth.
  2. Disconnect all peripherals from your computer.
  3. Open System Preferences. In the "Energy Saver" preference, de-select "Wake for network access" (no check, and leave it that way).
  4. Open the finder. Select the "Go" menu. Select "computer." Select "Macintosh HD." Go the the "Library" folder. Go to the "Preferences" folder. Find the preference file "com.apple.bluetooth.plist."
  5. Rename "com.apple.bluetooth.plist" as "com.apple.bluetooth.plist.old" (i.e. add ".old"). Eventually, if this solution works for you, you can delete this "old" preference file.
  6. Restart your computer (this will create a new "com.apple.bluetooth.plist" preference file).
  7. Turn bluetooth back on.


Apparently, the problem is a bug caused by a bad interaction between the bluetooth preference file and wifi.

Dec 23, 2020 4:32 PM in response to jens8553b

Hey jens8553b,


We're glad you thought to ask Apple Support Communities about the slow network speeds you're experiencing after installing macOS Big Sur. We want to help! You've completed some great steps so far, so let's see if we can narrow it down further. If you haven't already, use Wireless Diagnostics to see if it reports: Use Wireless Diagnostics on your Mac


To help isolate and narrow our focus we'll also want to test this while using safe mode, a new user account, and macOS Recovery. Safe mode will tell us if a third-party app is possibly causing this to happen. Here's more information on safe mode and how to start there: How to use safe mode on your Mac


After noting the results of safe mode, restart your Mac normally to exit, and we'll then create a new user account to test. Please do not use the Guest account. This will let us know if the issue is with your account only, or system-wide: Set up users, guests, and groups on Mac


After noting those results, we'll start to macOS Recovery and use the option to Get Help Online. This takes macOS completely out of the equation: About macOS Recovery on Intel-based Mac computers


Keep us posted on the results.


Take care.

Jan 19, 2021 8:06 PM in response to jens8553b

Jens,


That's good to know. What happened in the test user account, and did Wireless Diagnostics report any issues? You may consider creating a new network location to see if settings there are causing this: How to use network locations on your Mac


Also, since the speeds pick up in safe mode, check the steps under "If the issue doesn't continue in safe mode" here: How to use safe mode on your Mac


Keep us posted.



Jun 8, 2021 5:54 PM in response to jens8553b

UPDATE:


So, I was able to get a USB C to HDMI adapter with better shielding and I stayed on 11.2.3 and my internet jumped to 100 mbps download.


Granted that is still not as fast as my iphone 11 which is setting right next to my M1 mac mini and it's getting 300 mbps download.


Then, I decided to update today to 11.4...do'h!


Now my internet is right back to 8-10 mbps...wow.


I tried the solutions above with the bluetooth plist fle but that did not work for me.


Then I tried waht "blujez " recommended and I

    1. turned off my bluetooth,
    2. turned off my wifi,
    3. turned wifi back on,
    4. turned bluetooth back on...
    5. internet is now back to 100 mbps, go figure.


I have no idea why that worked but I'm going to leave it alone for now because I do not feel like downgrading to 11.2.3 again.

Feb 3, 2021 6:14 AM in response to chuck_3rd

Hi,


I can confirm that the issue is still there with Big Sur 11.2. And I am 100% sure that the issue only happens in Big Sur.

I did a lot of testing, changed the Channel of 5GHz Wifi, optimized all settings, wrote with netgear support and double-checked everything. None of my other devices is having issues. So I decided to test if it's an hardware-related or software-related problem.


So I just installed macOS Catalina to an external USB drive and started testing.

Here are the results (I did two days of testing):


In Catalina I constantly get 450-600Mbit/s of download speed:


And on Big Sur I get 600 Mbit/s as well, for the first minutes after rebooting. But then - say after 15-20 Minutes, or after waking up from standby - I only constantly get half of the download speed, only 250-300 Mbit/s:


This is so mysterious. I repeated the speedtest many many times and the MacBook Pro from 2018 was on the exact same position on my desk, right next to the Orbi RBS50 Satellite and connected with 5Ghz to the same BSSID. The T/x rate is at 866Mbit/s, even when getting the "low" download speeds.


This absolutely is an evidence for me that the problem is either correlated to Big Sur or any other Software issue. But as I said, I tried everything (new user account, removing Wifi .plist and bluetooth .plist files, creating new network location, removed SCM/PRAM, I don't have any antivirus or firewall installed, Wireless diagnostics didn't found anything, and so on and so on...).


Also the problem only exists on Wifi, I get full speed over ethernet. Also when pinging for example google.com on wifi, I get a spike or some drop-outs, so the wifi connection isn't stable.


I am happy for any help or feedback!

Mar 22, 2021 1:52 AM in response to MoonJ.

Since I have instaled Big Sur last week on my iMac (Retina 4K, 21.5-inch, 2017) I have moved from an ethernet connection that had 800Mbps to 200/250Mbps on a 1Gb/s network.


I have a MacBook pro 15 (early 2011) that is not running Big Sur and the ethernet connection is still on the 800Mbps.


This issue 100% sure related with Big Sure and Apple is looking sideways and trying to point in different directions instead of looking to the actual cause (Big Sur) on this issue reported by many many users!!!


I had a perfectly working ethernet connection and with screenshots to prove it from the before and after big sur.


Before:


After:


Big Sur changed the ethernet connection, nothing else!


Dec 24, 2020 11:56 PM in response to jens8553b

I have the same issue. In my case, I bought the M1 (upgraded from MacBook Air 2013 running on High Sierra). The file transfer speeds over the network have drastically reduced when on WiFi. The same issue doesn't happen with ethernet. Tried all the possible tweaks adjusting the Wifi 5Ghz channels and width on the router but no change in the file transfer speeds at all.

Jan 19, 2021 1:04 PM in response to MoonJ.

Big thanks for your reply!


I have narrowed it down to bad speeds in regular mode and my regular good speeds when i'm in safe mode. I did also do the same tests on my partners macbook pro (same model, a bit newer) that is still on Mojave (10.14.6) and get the almost the same results (bad speeds in regular mode, but not as bad as on mine, good speeds in safe mode). The problems on my macbook did not occur until i updated to Big sur though..


What might be the next step?


Best regards


Jens

Jan 20, 2021 2:31 AM in response to chuck_3rd

When using the test user account i got bad download speeds and great upload speeds for a couple of tries. After that i got the same results as with my regular account. 


The Wireless diagnostics got the following results:


Safe mode

Wi-Fi channel overload


Regular mode 

Wi-Fi channel overload

Fundamental connection error


All of the above errors are still there after rebooting the router. I have a total of 4 units connected to my wifi (iPhone, MacBook and two Sonos speakers) and 2 units connect by ethernet cable (NAS and tv). None of the other units is that active (NAS mostly 1-2 kb/s up/down).


I’ve also made sure that the routers wireless channel mode is set to auto


I did not have any Start up objects to remove


I added a new network location and did a wireless diagnostics which got me the fundamental connection error but no channel overload


Jens

Slow wifi after Big sur update

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