You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unrecognizable charge

I was charged $575.55 (US) on my bank card from Apple.com/US 800-676-277... and so on. I have never payed for anything that high before. I even asked Apple support to look it up and they could not locate the charge. I am trying to contact my bank but I have to wait till the morning. I don’t know if Apple was recently hacked or what? I just would like to get all my money that was taken from me. Has anyone been through this and has gotten the money back ? If so how did you resolve it, I’m desperate!!

iPhone 7, iOS 13

Posted on Dec 21, 2020 8:27 PM

Top-ranking reply

Ferd II

Level 10

104,767 points

Posted on Dec 21, 2020 8:54 PM

Take a deep breath...If you cannot identify the charge using the advice listed in "If you see 'apple.com/bill' or an unfamiliar charge on your statement - Apple Support," then report the charge as fraudulent to your card provider in the morning.

View in context

Unrecognizable charge

Similar questions