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iPhone 12 Pro Spatial Audio problem

Does anyone else have an issue with their Spatial Audio on their iPhone 12 Pro not working after the latest update? The Spatial Audio works perfectly fine on my work phone (iPhone SE). You can clearly hear the difference.

iPhone 12 Pro, iOS 14

Posted on Dec 22, 2020 11:10 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 24, 2020 1:15 PM

Hello KeoOung,


We undestand Spatial Audio is no longer working on your iPhone 12 Pro. You’re in the right place, we’d be glad to assist in seeking a solution.


If you have followed all of the steps here, Listen with spatial audio for AirPods Pro and AirPods Max, and it is still not working, try going to Settings > Accessibility > Hearing > Audio/Visual, and making sure Mono Audio is turned off.


Let us know the results.


Take care.

2 replies
Question marked as Top-ranking reply

Dec 24, 2020 1:15 PM in response to KeoOung

Hello KeoOung,


We undestand Spatial Audio is no longer working on your iPhone 12 Pro. You’re in the right place, we’d be glad to assist in seeking a solution.


If you have followed all of the steps here, Listen with spatial audio for AirPods Pro and AirPods Max, and it is still not working, try going to Settings > Accessibility > Hearing > Audio/Visual, and making sure Mono Audio is turned off.


Let us know the results.


Take care.

iPhone 12 Pro Spatial Audio problem

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