You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

macbook air won't turn on

My 2018 Macbook air simply wouldn't charge, the USB-C ports stopped working, first the back left one, and now the second one too. All within a matter of hours. Now the laptop is dead and wont turn on. Apple wants 400+ for a mail in repair!


I tried SMC and NVRAM reset - no help. I showed the apple rep this article: https://9to5mac.com/2019/06/30/macbook-air-logic-board-issue-power-apple/ but they said my model is not covered


I recently updated to Big Sur MacOS 11.0.1


Any ideas? or just junk it and get a new laptop?

Posted on Dec 22, 2020 1:42 PM

Reply

Similar questions

3 replies

Dec 22, 2020 11:34 PM in response to Tesserax

Actually after several hours and probably 10+ SMC reset and NVRAM resets I was about to write it off, when I left it plugged in for several hours.


It started up much to my surprise into "Safe Mode" - I let it charge to 100% (before the charging symbol wasn't showing even though plugged in). From there I went to recovery and just did a clean install of big sur.


All is well - for now!


macbook air won't turn on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.