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TouchID features disappeared, unable to add new fingerprint

After updating my 13-inch MacBook Pro (2019), the touchID features went away. I no longer had the option to unlock my laptop through touchID, and can only get in by typing the password in. I restarted my laptop a couple of times trying to fix it, then decided to delete my current fingerprint to add a new one. For some reason, when I click on the add fingerprint option nothing happens and I am unable to add a fingerprint. It asks for my user password, then that is it. Clicking on it further would do nothing, as if I was clicking on a button to just light up the + symbol and that's it. This only started happening after updating to the Big Sur update version 11.1.

MacBook Pro 13″, macOS 11.1

Posted on Dec 22, 2020 3:05 PM

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Posted on Dec 22, 2020 3:24 PM

Just discovered how to fix it while trying to fix another issue regarding permissions. You have to reset the SMC of your Mac.

https://support.apple.com/en-us/HT201295

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TouchID features disappeared, unable to add new fingerprint

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