You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

âș If you can't accept iCloud Terms and Conditions... Learn more >

âș If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone Xs stuck in SOS after hard reset

My iPhone Xs is still stuck in SOS mode after countless hard resets.


Basic functionality of the iPhone is unaffected but no connection to mobile network for voice, messages, data.


Over the last two days have read and attempted all the suggested solutions (on this group and others) to solve this. except for a complete erase and reset to factory settings. That seems to be the only course of action remaining.


In Settings>General>Reset Settings have been reset with no media or data loss.

Emergency SOS "Call with Side Button" and "Auto Call" are turned off in settings.

Carrier settings are set to Automatic

Subsequent hard resets do not succeed in restoring connection to local mobile networks.


The iPhone does connect to Wifi networks.


Any additional suggestions to get out of SOS mode when hard reset does not succeed?




iPhone XS

Posted on Dec 22, 2020 9:43 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 23, 2020 4:42 AM

Hello,

See this and contact your carrier:

If you can‘t make or receive calls on your iPhone

Good luck.

Similar questions

1 reply

iPhone Xs stuck in SOS after hard reset

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.