erratic mouse behavior in mac mail

Since updating to Catalina my mouse is slow to respond in mac mail.



iMac 27″ 5K, macOS 10.15

Posted on Dec 22, 2020 9:16 PM

Reply
1 reply

Dec 24, 2020 2:49 PM in response to njtom

Hey njtom,


If we understand correctly, the mouse cursor starts moving slowly when in the Mail app on the Mac. One thing you can do is to rebuild the mailbox incase it is having trouble loading and causing the cursor to be slow. Also, try booting using safe mode and see if the issue persists in Mail.


Do you have a lot of emails?

Does it move normally, but slows within the Mail window?

Is the cursor slow in any other app, or at any other time?


  1. "In the Mail app  on your Mac, select a mailbox in the sidebar.
  2. Choose Mailbox > Rebuild."


Rebuild mailboxes in Mail on Mac


"Start up an Intel-based Mac in safe mode

  1. On your Mac, choose Apple menu  > Shut Down.
  2. After your Mac shuts down, wait 10 seconds.
  3. Restart your Mac, then immediately press and hold the Shift key.
  4. Release the Shift key when you see the login window.


Start up a Mac with Apple silicon in safe mode

  1. On your Mac, choose Apple menu  > Shut Down.
  2. After your Mac shuts down, wait 10 seconds.
  3. Press and hold the power button until the startup disks and Options appear.
  4. Press and hold the Shift key, then click Continue in Safe Mode."


Start up your Mac in safe mode


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


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erratic mouse behavior in mac mail

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