Generating/Creating a new Recovery Key option is not available

When I sign into my Apple account, and select edit Security, there is no option there to generate a new Recovery Key if I have "lost" my original. How do you (with clear specifics) generate a new recovery key?

Posted on Dec 23, 2020 6:29 AM

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Question marked as Top-ranking reply

Posted on Dec 23, 2020 6:54 AM

2 Step Verification or 2 Factor Authentication?


2 Step Verification - from the article below.


If you ever need a new Recovery Key, you can create one from your Apple ID account page. Just sign in with your password and trusted device, go to the Security section and click Edit, then click Replace Lost Key. 


Apple ID - Two Step Verifications FAQ    


2 Factor Authentication doesn't mention generating a new Recovery Key. Have you tried turning Recovery Key off, logging out/in, and then turning it back on?


How to generate a recovery key - Apple Support


Two-factor authentication for Apple ID - Apple Support

6 replies
Question marked as Top-ranking reply

Dec 23, 2020 6:54 AM in response to Mark Bienz

2 Step Verification or 2 Factor Authentication?


2 Step Verification - from the article below.


If you ever need a new Recovery Key, you can create one from your Apple ID account page. Just sign in with your password and trusted device, go to the Security section and click Edit, then click Replace Lost Key. 


Apple ID - Two Step Verifications FAQ    


2 Factor Authentication doesn't mention generating a new Recovery Key. Have you tried turning Recovery Key off, logging out/in, and then turning it back on?


How to generate a recovery key - Apple Support


Two-factor authentication for Apple ID - Apple Support

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Generating/Creating a new Recovery Key option is not available

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