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iNeed_help2 Author

Level 1

8 points

All my iOS devices are unable to connect to 5G wifi

All my iOS devices (mainly my iPhone XS) are unable to connect to the 5G wifi. It connects to the 2.4 G. When I try to manually switch, it only says “Unable to connect to network”.

iPhone XS

Posted on Dec 23, 2020 7:11 AM

Top-ranking reply

Lawrence Finch

Level 10

211,988 points

Posted on Dec 23, 2020 10:20 AM

It’s a long shot, but see this ➡️ Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support

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4 replies

Top-ranking reply

Lawrence Finch

Level 10

211,988 points

Dec 23, 2020 10:20 AM in response to iNeed_help2

It’s a long shot, but see this ➡️ Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support

Dec 23, 2020 7:50 AM in response to iNeed_help2

First step is to restart your router.

If you have MAC filtering (“access control”) enabled on the router go to Settings/Wi-Fi, tap on the i next to the network name and turn off Private Address.

Do you have different SSIDs for 2.4 and 5 GHz?

Dec 23, 2020 7:14 AM in response to iNeed_help2

They are both using the same network.

iNeed_help2 Author

Level 1

8 points

Dec 23, 2020 10:06 AM in response to Lawrence Finch

Mac filtering was off. I tried it both ways. Didn’t work. Restarted router as well.

I have different SSIDs for 2.4 and 5Ghz.

All my iOS devices are unable to connect to 5G wifi