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My question is regarding the Airport Time Capsule. I can see the Capsule via AirPort Utility but have no access to its hard disk. Please, help.

My question relates to my Airport Time Capsule.

It worked perfectly. Since some changes in my home network, I have reinstalled it. Now I can see the Capsule via AirPort Utility but have no access to its hard disk. Please, help.

Posted on Dec 23, 2020 7:40 AM

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Posted on Dec 23, 2020 7:53 AM

Would help if we understood what changes that you made on your home network. Can you please provide some details?


When you could access the Time Capsule hard drive before, what steps were you using to do this?


Have you updated the operating system recently on the Mac you were using to access the Time Capsule hard drive?

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Question marked as Top-ranking reply

Dec 23, 2020 7:53 AM in response to e_nivel

Would help if we understood what changes that you made on your home network. Can you please provide some details?


When you could access the Time Capsule hard drive before, what steps were you using to do this?


Have you updated the operating system recently on the Mac you were using to access the Time Capsule hard drive?

Dec 23, 2020 9:41 AM in response to e_nivel

Power off all devices on the network.....modem, computers, printers, iPhones, etc.....in any order that you want.

Wait a minute

Start up the modem and let it run for a minute all by itself

Then start up the next device connected to the modem and let it run for a minute

Keep starting up devices one at a time about a minute apart until the entire network is powered back up


If still no luck, you will need to reset the Time Capsule back to its factory default settings and then set it up again. You can use the same name and passwords that you used before if you wish

My question is regarding the Airport Time Capsule. I can see the Capsule via AirPort Utility but have no access to its hard disk. Please, help.

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