Big Sur & Sony NW45 Walkman

Question

Level 1

11 points

Big Sur & Sony NW45 Walkman

Ever since the recent Big Sur 11.1 update, my Sony NW45 Walkman cause my MacBook Pro to crash when I try to connect it. Anybody think for a reason for this.

MacBook Pro 13″, macOS 11.1

Posted on Dec 23, 2020 10:39 AM

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Answer 1

Dec 25, 2020 4:31 PM in response to lwh63

Hi lwh63,

We understand you're having some problems with your MacBook Pro shutting down when you connect your Sony NW-A45 Walkman, and we'll gladly help isolate the problem. Is there any error messages that occur? If so, can you let us know exactly what the error messages say?

The resource below may help as well.

Support for Sony NW-A45

Per the link listed below the device isn't compatible with the Big Sur operating system at this time.

Content Transfer for Mac version 1.6

You can also review the this article for additional information that may help:

If your Mac restarted because of a problem

All the best!

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Answer 2

jdo_apple

Community Specialist

Dec 26, 2020 1:09 PM in response to lwh63

Hi lwh63,

We appreciate you sending these additional details over to us. Since the problem only happens when connecting the mp3 player to the Mac, we encourage you to contact Sony support for more details when it's convenient. They will be in the best position to confirm whether the device is compatible with Big Sur.

Kind regards.

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