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MMS Please help

After spending a week on the phone with Q-LINK tech-support we have concluded that my MMS service is just fine however I still cannot send an MMS messages to anyone without an iPhone I can send regular text messages just not picture messages. The APN settings are correct the MMS button in Messages is on I had to turn off iMessage my data connection is strong I have restarted my phone reset the network settings it pretty much everything else you can think of.

Any suggestions?

PS. It used to work fine

Posted on Dec 23, 2020 8:41 PM

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Question marked as Top-ranking reply

Posted on Feb 19, 2021 11:24 AM

For MMS, if you have the new GSM SIM card (i.e. T-Mobile service), these settings may work:



If tmus doesn't work, you can also try fast.t-mobile.com


If you have the old Sprint CDMA SIM card (which says Sprint on it), it's something else (you can use Phone Number Validator Tool - RealPhoneValidation™ to verify which service provider you have).


As far as I can tell, data still doesn't work at all, and I'm pretty sure it's an issue on their end. If I don't specify a data APN, my phone says "3G" by the little service bars; when I specify the data APN as TMUS, it changes to LTE, but still data doesn't work for either :( This is a problem for me on both iPhones I've tested (iPhone 6S Plus and iPhone SE (2020) version), but not Android phones I've tested.


If someone has the patience to call the QLINK help desk and resolves this issue, please report back!

61 replies

MMS Please help

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