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User profile for user: nimilaa
nimilaa Author
User level: Level 1
6 points

I can’t renew apple music subscription


My apple music subscription has been expired since 10th November. But when i tried to renew it it goes through all the process and finally ask to enter the password for the payment. But the payment is not working(i’m using this card to purchase things online. Hence card is working properly. ) and the subscription renewal not either. It doesn’t show any error. I tried re login, add new card, re starting the phone and nothing works for me. Please assist me to renew my subscription.

iPhone 11 Pro Max, iOS 14

Posted on Dec 24, 2020 7:36 PM

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User profile for user: KMB_12
KMB_12
User level: Community Specialist

Dec 26, 2020 4:24 PM in response to nimilaa

Hello nimilaa,


We'd like to assist with the issue you're experiencing when managing your subscriptions.


If you haven't already, take a look at this resource for details on the different ways you can see and manage your subscriptions: See or cancel your subscriptions


If you need additional assistance with renewing your Apple Music subscription, reach out to Apple Support here: Contact Apple Support


Thank you!

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I can’t renew apple music subscription

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