Apple Music playlists not recognised on Alexa dot

How do I get Alexa dot to recognise apple music playlist names?

Posted on Dec 25, 2020 4:53 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 29, 2020 8:00 AM

I figured it out with the help of Amazon (not Apple.who was useless) - Alexa will NOT find the playlist IF IT'S A SMART PLAYLIST....you have to create manual playlists. And then it will play them via voice commands, just using the name of the playlist. I just tested it with like 5 different playlists of my own. Just say "play so and so" and that's all. And make sure Apple is your default service.

Similar questions

6 replies
Question marked as Top-ranking reply

Dec 29, 2020 8:00 AM in response to gopesh160

I figured it out with the help of Amazon (not Apple.who was useless) - Alexa will NOT find the playlist IF IT'S A SMART PLAYLIST....you have to create manual playlists. And then it will play them via voice commands, just using the name of the playlist. I just tested it with like 5 different playlists of my own. Just say "play so and so" and that's all. And make sure Apple is your default service.

Dec 27, 2020 7:34 AM in response to gopesh160

Hi gopesh160,


We understand you're experiencing some problems playing music with Alexa, and we're happy to help. To clarify, do you currently have Apple Music set up as your default music service for Alexa, or are you asking for the playlist "on Apple Music"? The resource below includes some additional steps we think will help. Let us know how it goes!


Play Apple Music with Alexa


Have a great day!

Dec 27, 2020 8:14 AM in response to Joseph_S.

Hi,


I had Apple Family Music subscription and made Apple the default on the echo dot device. When asking Alexa to play a playlist from a family member of the Apple Family subscription, it would not recognise any family member playlists, only the main playlist of the primary music account holder.


So, question is, can Alexa echo devices only recognise the playlist from the primary Apple Music Family subscription member, or should it also recognise the playlists of associated Apple Music family members?


thanks

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Music playlists not recognised on Alexa dot

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.