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26 points

How to get rid of the “Keep or Clear” pop up in Apple Music

So I now have free Apple Music as part of a deal with my phone carrier. I already can’t stand this pop up every single time I select a song. Asking if I want to keep or clear the song. I’ve always hit keep for fear that hitting clear will remove the song from my playlist. This happens on playlists I’ve had prior to setting up Apple Music subscription but never happened before now. I either need to know which setting to adjust to stop this pop up or I need to get rid of Apple Music ASAP.

iPhone 12 Pro Max, iOS 14

Posted on Dec 25, 2020 8:00 AM

Top-ranking reply

Joseph_S.

Community Specialist

Posted on Dec 27, 2020 9:24 AM

Hey there ctg34,

Thanks for reaching out to Apple Support Communities. We understand that you're seeing a message asking you to clear or keep your previously queue. We're happy to provide some assistance.

As mentioned in Add music to your queue to play next on your iPhone, iPad, iPod touch, or Android device, "If you play music that's not in your queue, you'll see an option to clear your music queue. If you choose Clear, then the music in your queue is replaced with the music you've selected to play."

This is expected behavior. If you would like to leave feedback on this, you can do so here: Product Feedback

We hope this helps.

Have a great day!

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How to get rid of the “Keep or Clear” pop up in Apple Music

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