Ipad won't accept iPhone passcode

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Level 1

11 points

Ipad won't accept iPhone passcode

I am setting up a new iPad. I set the same passcode on the iPad as I have for my iPhone. In the setup I successfully log into my apple account but then it asks for my iPhone passcode. I put it in and it says that I have incorrectly put in the iPad passcode, not the iPhone passcode. They are the same of course. I choose other devices and it asks for my MacBook password. I have three accounts on my MacBook but none of the passwords work. I am stuck in this set of the setup and cannot go forward. I checked the devices on my apple account and they all are correct.

iPhone 6s, iOS 14

Posted on Dec 25, 2020 12:00 PM

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Answer 1

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hornet728 Author

Level 1

11 points

Dec 27, 2020 2:33 PM in response to Joseph_S.

So this is now resolved. I upgraded the iPad to the most recent iOS and everything just worked. I should have thought about that earlier. Thanks for the reply.

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Answer 2

Joseph_S.

Community Specialist

Dec 27, 2020 12:57 PM in response to hornet728

Hi hornet728,

Welcome to Apple Support Communities. We understand that you're having an issue setting up your new iPad to use your iPhone's passcode. We'd like to help.

Sounds like you've tried a couple different passcodes and you're still running into issues. What is currently on the display of the iPad now? Are you still setting up the iPad or is it showing that the device is disabled. If it's disabled, this resource can help:

If you forgot the passcode on your iPhone, or your iPhone is disabled

If you're still going through the set up, it's may be better that you reset the iPad and complete the iPad again.

Hope that helps!

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Answer 3

Sharon_419

Community Specialist

Dec 28, 2020 7:19 AM in response to hornet728

Hey hornet728,

Thanks for the update

Glad to hear you were able to get that issue resolved so you could enjoy your new iPad.

Take care!

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Ipad won't accept iPhone passcode

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