Big Sur Touch ID MacBook Air Not Working

During Touch ID configuration was trying to add iTunes payment unsuccessfully. Tried to toggle other functions and they would not add as well. Tried to add a finger print unsuccessfully as well.

Tried deleting my first finger print and was not able to add.

Appears to be a bug.

MacBook Air

Posted on Dec 25, 2020 12:28 PM

Similar questions

Touch id not working After the new MacOS Big Sur software update, my MacBook Pro Touch ID not working anymore, disappear from Touch Bar as well via System preferences-Touch ID I'm not allowed to do nothing, add fingerprint is just an windows icona.
701 2
touch id not working Anyone have any issues with their touch ID? Just recently i updated my MacBookAir and ever since my Touch ID for whatever reason stopped working. I was told to delete the finger print and re-add it. I did just that but now its not letting me add a finger print...I type my password in and seconds later nothing happens. Anyone know a possible fix to this?
635 1
MacBook Air Touch ID didn't work After last update to Big Sur, My MacBook Air finger print doesn’t work. I can’t add fingers. This push not active. Then I push Add FingerPrint, this option doesn’t respond.
339 5

1 reply

Owl-53

Level 10

102,217 points

Dec 25, 2020 1:35 PM in response to LB2021

Try all via Safe Mode ( Shift ) at startup

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Big Sur Touch ID MacBook Air Not Working

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up