Kernel panic

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Kernel panic

Hello everyone

I upgraded to Big Sur (MacBook 12" 2015) and now I have a kernel panic problem. Sometimes in the middle of work the computer turns black (the backlight continues to work). And when I turn it off and on, kernel panic information appears.

Upgrading to 11.1 didn't resolve this issue.

SafuBoot and restar helped for a time. But issue came back today and I had 3 attack of kernel panic in half an hour.

Interestingly, I always had a panic kernel only at night (around 1:00 a.m.) and when working on battery power, but it can be a coincidence.

I have a MacBook briefly (gift) and therefore I'm afraid of a HW mistake (hidden defect). But the HW diagnostics didn't find a problem.

Thanks for your every help ant tips!

Here is information about the kernel panic:

panic (calling CPU 0 0xffffff8022783e6d)

All is in the attachment documet.

Posted on Dec 25, 2020 6:05 PM

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Answer 1

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Barney-15E

Level 10

122,204 points

Dec 25, 2020 7:28 PM in response to Manusmrtua

There are two predominate causes of kernel panics, hardware and third-party kernel extensions. There are still some other possibilities, but they are not common at all.

You don't have any third-party kernel extensions, so it is most likely hardware. Since the panic is in the NVMe controller, it could be related to the SSD.

Apple Diagnostics can rarely discover the cause of a kernel panic. You have to take it to an Apple Store or Authorized Repair Center to get it evaluated with more advanced testing.

You can try an NVRAM reset. That might fix one of the rare causes, and it is simple to accomplish without affecting the Mac.

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Kernel panic

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