New iphone12 got frozen during activation with data from the old iPhone. What to do?

During activation of new iPhone 12, it transferred part of the info from the old phone then got frozen. Why?

Now the old phone is offline, and the new phone is stuck in the middle of activation.

How to get out of it? If I reset the new phone to factory setting, to restart the activation process, would I lose all the data from the old phone??

Thanks

Posted on Dec 25, 2020 7:27 PM

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Posted on Dec 25, 2020 7:35 PM

No, you will not lose any data from the old iPhone. Even after the transfer was completed, the data on the old iPhone will have still remained on it. Go ahead and start the transfer and activation all over again.


Axel F.

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New iphone12 got frozen during activation with data from the old iPhone. What to do?

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