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iPad 5th generation

My iPad has been crashing since the last update from Apple,

don’t have a lot of apps etc but it randomly crashes or I get the whirl like it’s reloading.

must be the last update playing up, has anyone had the same problem please

iPad, iPadOS 14

Posted on Dec 26, 2020 4:53 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 26, 2020 4:59 AM

Something could have gone wrong during the latest update procedure.

I would try to install a fresh copy of iOS/iPadOS. To do this, create a full backup of your iPad (1), then restore it to factory settings (you need a computer to perform this step) and, in the end, set it up as new (2).

When done, restore data from your previously made backup (3).


Follow the instructions provided in these support articles:

(1) How to back up your iPhone, iPad, and iPod touch – Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup


If the issue still persists, contact Apple Support directly using this link:--> Get Support

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Dec 26, 2020 4:59 AM in response to soxxylady

Something could have gone wrong during the latest update procedure.

I would try to install a fresh copy of iOS/iPadOS. To do this, create a full backup of your iPad (1), then restore it to factory settings (you need a computer to perform this step) and, in the end, set it up as new (2).

When done, restore data from your previously made backup (3).


Follow the instructions provided in these support articles:

(1) How to back up your iPhone, iPad, and iPod touch – Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup


If the issue still persists, contact Apple Support directly using this link:--> Get Support

Regards

Giulio

iPad 5th generation

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