Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Exchange iPhone 12

Purchased iPhone 12max pro for my wife. It doesn’t have enough gb. Can I exchange for another? Does it matter what Apple store I go to? Is their a fee for the exchange?



[Re-Titled by Moderator]


Posted on Dec 26, 2020 8:58 AM

Reply
Question marked as Best reply

Posted on Dec 26, 2020 9:01 AM

You have 14 days (often longer during the holidays) to return a purchase to Apple for full refund. You can then get whichever phone you prefer. And it doesn't matter which Apple Store you go to as long as the phone was purchased from Apple to begin with.

1 reply

Exchange iPhone 12

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.